Small Business Managed Services in Dallas, TX
Most small businesses don't need a technology department — they need one number to call and someone who already knows their setup. Our managed services cover the technology your team actually touches, for one flat amount a month, with no surprises on the invoice.
In other words: every month you get something out of it, whether or not anything broke.
What your people touch
Cameras
Wifi
Other office technology
Every desk
Laptops
Desktops
Employee Onboarding
You own all of it
Nothing proprietary to GREAT TECH
No vendor lock-in
Everything we set up is yours
You get something every month
Nothing has to break first. If everything is running fine, we spend the time on something else you need.
You tell us what you need
Troubleshooting a SaaS application, onboarding a new employee, or a piece of office technology that needs setting up.
Call us any time in between
A real person answers the phone. Advice costs nothing extra.
You own everything we set up
Nothing is proprietary to GREAT TECH and there's no vendor lock-in. Cancel whenever — it's all still yours.
Desktop Support
When your team's computers slow down, freeze up, or won't cooperate with a new printer, work stops. Our desktop support keeps every workstation in your office running smoothly — so your people can focus on their jobs, not technology problems.
Remote and onsite help desk support
New-employee computer setup and onboarding
Printer, peripheral, and software troubleshooting
Ongoing patching and maintenance
Employees waste hours waiting on slow, unresponsive machines
New hires sit idle waiting for their computer to be set up
Printer and software issues keep popping up with no one to call
You don't have a reliable go-to for day-to-day tech problems
Messy equipment getting in the way of operations
Network & Camera Support
A slow, unreliable Wi-Fi connection or a security camera that stopped recording right when you needed it isn't just annoying — it's a liability. We design, install, and maintain the network and camera systems your office runs on, so your connection stays up and your cameras keep watching.
Wi-Fi access point setup and coverage planning
Networked security camera installation and configuration
Network switch and router setup
Ongoing monitoring so problems get caught before they become downtime
Wi-Fi has dead zones or drops out in parts of your office
You're ready to upgrade to 4K security cameras but don't know where to start
You've added smart equipment (cameras, access points, badge readers) that needs to get onto your network the right way
Your current cameras or network gear were installed piecemeal and nobody has the full picture
You want someone to call before a network or camera problem becomes a bigger one
Microsoft 365 Administration
Email outages, mystery permission errors, and files scattered across everyone's desktop instead of properly shared — these are Microsoft 365 problems, not people problems. We manage your email, Teams, SharePoint, and OneDrive so your team's tools actually work the way they're supposed to.
Email setup, security, and ongoing administration
Teams, SharePoint, and OneDrive collaboration support
Adding and removing user accounts as your team changes
Onboarding and offboarding — a new hire's laptop, credentials, and accounts across your software set up and ready day one; a departing employee's access removed cleanly
Nobody is quite sure who has access to what anymore
Setting up a new employee's email and accounts takes days instead of hours
Files live in a dozen different personal OneDrive folders instead of a shared Teams or SharePoint site
You've had an account get locked out, hacked, or misconfigured with no one to call
A departing employee's access wasn't fully cut off after they left
Common questions
Do you support both PCs and Macs?
Yes, we support mixed environments including Windows and Mac devices.
Is pricing per-incident or flat-rate?
We offer flat-rate, no-surprise pricing so you can budget with confidence.
Do we own the equipment and accounts you set up?
Yes. Nothing we set up is proprietary to GREAT TECH and there is no vendor lock-in — everything is yours.
Can you upgrade our old cameras to 4K?
Yes — we handle the full upgrade, from picking the right cameras for your space to getting them installed and recording.
We just need better Wi-Fi coverage, not a whole new network — is that something you do?
Absolutely. A lot of our network work starts with exactly that: closing Wi-Fi dead zones without a full rebuild.
Can you set up a new employee’s laptop and accounts for us?
Yes — we can provision the laptop itself and create their accounts across your software, not just their Microsoft 365 login.
What happens when someone leaves the company?
We remove their access across Microsoft 365 and any other accounts we manage for you the same day.
We already have Microsoft 365 — do we need to switch anything to work with you?
No — we work within your existing subscription and tenant, we just take over the management of it.
“Mike got my venue secured with cameras, guest WiFi, and workstations for employees.”
Ready for technology that just works?
Get your free, no-obligation assessment today.
Get a Free Technology Assessment (817) 940-4008Network & cameras
Microsoft 365 administration
Ready for technology that just works?
Get your free, no-obligation assessment today.